Order Now Pay Later

Having to handle after-sales issues such as unsatisfactory, incomplete or out of stock orders can be an unnecessary hassle for both vendors and customers. Resolving these issues can be time and energy-consuming, not to mention costly due to the additional shipping expenses incurred and the lead time required to get a refund.

At Censuria Mall, we want our customers to enjoy a smooth, hassle-free shopping experience by eliminating any potential errors in the process of fulfilling your order. Hence, we require all our vendors to confirm the availability and the condition of the products they sell in advance before payments are made.

Should you require to have your order amended, you can always get in touch with the vendor through their dedicated helpline before being required to make any payment. In short, your satisfaction comes first. You should only proceed to pay once you are truly satisfied.

How to Make a Purchase

Here is a simple step-by-step guide on how to make a purchase at Censuria Mall:

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1

Place Order

  • Search through our catalogue of hot deals available and click to place your order. Be sure to read and understand the return & refund policy of the specific vendor (different vendors may have different policies).
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2

Confirm Availability

  • Once your order has been processed, you will receive a follow-up email from the vendor confirming product availability and detailed payment instruction.
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3

Make Payment

  • Be sure that you are 100% satisfied with your selected order before proceeding to make your payment. Should you have further enquiries, you may proceed to liaise directly with the vendors for further details.

  • Once payment has been made successfully, you will receive a confirmation email with details of shipment and delivery (tracking number, date and time of expected delivery, delivery company, etc.) from the vendor.

Common Questions

What happens if I fail to make payment for my order?

If payment is not made within seven (7) days from the date of payment instruction email, your order will be cancelled automatically.

What are the payment methods available?

Your payment options will vary from vendor to vendor. You will be informed on the list of payment methods available in the confirmation email containing the payment instruction.

Who will receive my payment?

Your payment will be paid directly to the vendor from whom you are ordering from.

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